Frequently Asked Questions
In Putney, we help with regular domestic cleaning, deep cleaning, and one-off home cleans - so you can choose what fits your week. Our team can tackle kitchens, bathrooms, bedrooms, floors, and high-touch areas, and we tailor the checklist to your household. If you're preparing for guests or need a spring clean, we'll focus on the detail work that most standard visits miss. You can also add extras like oven cleaning or inside-fridge wipe-downs where appropriate. Book a time that suits your routine, and we'll confirm access requirements beforehand so everything runs smoothly.
Most people ask about pricing first, and it's fair - cost depends on how much work is needed. In Putney, factors include the property size, condition (light tidy vs. deep cleaning), number of bathrooms, and whether you need extras such as oven interior cleaning, appliance wiping, or inside-cupboard work. Access also matters: parking, lifts, and whether we can reach all rooms easily. We keep things transparent, with a clear scope agreed before we start, so you're not surprised later. We aim to deliver reliable results at a rate that makes sense for regular home cleaning or a one-off refresh. If you'd like, share photos or a quick description and we'll guide you to the right service level.
Yes - our end of tenancy cleaning in Putney is designed to help you move with confidence, whether you're a tenant working to a deadline or a landlord preparing a new start. We cover kitchen surfaces, bathroom details, skirting boards, door fronts, and attention areas where inspections often focus. We also understand that lettings checklists vary, so we'll follow the priorities you share and make a sensible plan based on the property condition. If carpets are involved, we can coordinate carpet cleaning separately so floors match the rest of the clean. After the job, we take before-and-after photos to show what was completed and to support your peace of mind.
We use a mix of proven cleaning methods and practical tools to get consistent results across Putney homes. That typically includes microfibre cloths for dust and surfaces, specialist bathroom degreasers, targeted kitchen cleaners, and careful floor mopping systems based on your flooring type. Where needed, we use extraction-friendly approaches so residues are minimised and areas dry properly. For heavy grime, we apply products correctly and allow suitable dwell time rather than rushing. This is how we deliver a clean that looks good right away and stays fresher for longer. Our fully trained cleaners also adjust technique around delicate finishes - so you get a safer clean, not just a quick wipe.
Yes. Our staff are DBS-checked, fully insured, and trained to work to the highest hygiene and health & safety requirements. We treat domestic cleaning as a professional service, not a casual task - so you can trust the way we handle chemicals, equipment, and access in your home. We also follow UK hygiene best practice for cleaning touchpoints, toilets, and food-prep areas, which helps reduce cross-contamination. That training is supported by clear routines so each visit is consistent, whether it's a regular clean or a deep clean. If you're comparing options, you can also feel comfortable knowing we work with reputable processes recognised by SafeContractor and align with wider industry expectations like the British Cleaning Council.
Our team brings real, long-term experience to every booking. We've supported families and working professionals across Putney for over 14 years, so we know how different homes behave - what builds up in bathrooms, where kitchen grease hides, and how to leave floors looking even. Over time, we've completed 4600+ cleaning jobs locally, which means we've seen everything from busy households to move-in cleans that need a fast turnaround. We also take photos before and after so you can clearly see what's been done. With that track record, you get a cleaner who understands the details that matter in daily living, not just surface-level tidying.
Absolutely. Our eco-friendly approach uses safer, non-toxic cleaning products and methods in the majority of jobs - Eco rating: 91% of cleaning products and methods are eco-friendly and non-toxic. We choose products based on the task, the surface type, and the needs of your home, rather than using harsh chemicals automatically. That includes effective degreasing for kitchens, careful bathroom cleaning, and gentle floor cleaning options where appropriate. We'll always be transparent about what we're using and how it benefits the space. If you have pets, small children, or specific sensitivities, tell us during booking and we'll tailor the process. It's a practical way to keep your home clean while being mindful of indoor air.
We provide professional cleaning across Putney and nearby boroughs, so you don't have to look far for reliable help. Nearby areas we often serve include: Fulham (Hammersmith and Fulham), Wandsworth (Wandsworth), Roehampton (Wandsworth), East Putney (Wandsworth), Wimbledon (Wimbledon areas/borough varies), Parsons Green (Hammersmith and Fulham), Southfields (Wandsworth), Mortlake (Richmond upon Thames), Barnes (Richmond upon Thames), Clapham Junction area (Wandsworth), Balham (Wandsworth/Lambeth boundary areas), and Roehampton Vale (Wandsworth). If you're unsure whether we cover your street, send your postcode or nearest landmark and we'll confirm quickly. That way you can schedule your cleaning with confidence from the start.
Yes, we regularly clean homes around Putney Bridge and other busy parts of Putney, including streets where parking can be tight. Typically, we just need safe access to the property and a workable route from your front door to each room. If you're on a busy road, a quick mention of parking limitations helps us plan. We'll also confirm whether you prefer to be in during the clean or if you'd rather we use agreed access instructions. For blocks or gated homes, we'll coordinate entry requirements so the visit runs smoothly. The goal is simple: arrive on time, work efficiently, and leave your home refreshed and ready for everyday use.
We do, and it's a common reason people book - especially for houses near Putney Heath where muddy paws, open windows, and seasonal pollen can make carpets and floors feel permanently off. While our core work is inside the home, we tailor sessions to what's happening outside: quicker floor refreshes, deeper dusting, and careful bathroom/kitchen cleaning routines. Many clients in the Putney and nearby Wimbledon Common area ask for a fuller clean after winter or before guests - so everything looks its best. If you want, we can also coordinate carpet cleaning to lift embedded dirt after outdoor activity. Tell us your priorities, and we'll schedule a plan that fits your availability.
Yes. We believe trust is built on clear evidence, so we provide before-and-after photos for completed jobs where appropriate, especially for deep cleans and end of tenancy cleaning. You'll also have an agreed checklist so you know what was prioritised, and the team works through it systematically while keeping your home tidy between tasks. If anything unusual comes up - stubborn limescale, heavy grease, or a missed access area - we'll address it in line with the agreed scope, or flag it if extra work is needed. After completion, you can review the results and let us know if there's anything you'd like adjusted for next time. That approach is why many clients feel confident booking again.
We keep pricing straightforward and closely linked to the scope you choose. In Putney, a fair price usually comes down to how much time the work realistically needs - rather than a one-size-fits-all figure. We'll ask about your property size, condition, and any specific pain points so the clean matches your expectations. There isn't usually a problem if you only need a smaller session, but minimum time may apply depending on your address and the service type, especially for deep cleaning. Our aim is to offer clear value: reliable results, professional equipment, and a team that turns up prepared. If you're comparing quotes, ask what's included, and we'll be happy to explain our approach before you book.
We do - our housekeeping includes sensible waste handling and we encourage responsible disposal in line with local guidance for Putney residents. While we can't remove heavy items beyond the agreed service, we can help manage everyday cleaning waste correctly and keep materials separated where practical. If you're doing a deep clean before a move, we'll advise on how to handle mixed rubbish and recycling so you can use the right bins and facilities. For exact rules, it's worth checking the London Borough of Wandsworth waste and recycling information, as requirements can change. This helps reduce landfill waste and keeps your home clean and compliant.
Yes. We're Rated 4.9 stars from 171+ verified reviews, and many clients mention how thorough the clean feels, not just how quickly it's done. You can see feedback on platforms like Google Business Profile and Trustpilot, and we also work with trade-facing reliability expectations that clients trust. We don't take shortcuts - our approach is consistent: careful attention to bathrooms and kitchens, proper floor care, and detail work around edges and high-touch areas. Because we're fully insured and DBS-checked, customers feel comfortable having our cleaners in their homes. If you want to compare, focus on review comments about reliability, communication, and the results on the day.
Booking is simple: you choose the type of clean - regular home cleaning, deep cleaning, or an end of tenancy clean - and tell us your property size and priorities. Then we confirm a time window and the access details, so the visit runs smoothly. For short-notice requests in Putney, we'll do our best to fit you in, but availability can vary by week and how busy local schedules are. If you can share photos or a brief description, we can advise the right scope more accurately. Once confirmed, our cleaners arrive ready with equipment and appropriate products for the surfaces in your home. Call our team to schedule your cleaning now, and we'll help you find the earliest realistic slot.
